03  The Team

Three founders. One island.

Ozi is built by three people who'd rather make working software than slide decks. We share the workload, the risk, and the decisions. No account managers between you and the people actually building your system.

What we share Discovery calls
Strategy decisions
Client relationships
The Monday-morning honesty
01 — The Founders Three operators, three lanes
i.Product & Reports

Mateo

Turns messy inputs into finished documents.

mateo@oziagency.com
Document intelligence lead

Mateo started Ozi — the name, the idea, the first conversations that turned it into a real company. He leads the Report Builder side of the work, and he's the person you want when your problem starts with "we keep writing the same thing every week and it never gets faster." He translates messy real-world inputs — spreadsheets, half-finished templates, unstructured notes — into finished, formatted, on-brand documents.

A quiet engineering style and high taste — the kind of person who notices when a margin is off by two points and quietly fixes it. He believes the right format is half the work, and he's usually right.

Lane

Report Builder, document templates, formatting systems, data-to-doc pipelines.

Write to him for

Anything about reports, recurring documents, or "we keep retyping this." Template work.

ii.Product & Operations

Dennis

Builds the agents. Ships the work.

dennis@oziagency.com
Technical & engagement lead

Dennis leads the technical side of Ozi. He designs the systems, builds the agents, and handles the architecture decisions that determine whether a project ships in three weeks or three months. Before Ozi, he spent years inside an Aruban property appraisal firm — first as an appraiser, then as the person quietly automating the back office no one else wanted to touch.

That background shapes how he thinks about software. He's seen the inside of a real operation. He knows the difference between the workflow on the slide and the workflow at the desk. When he builds, he builds for the second one.

Lane

Custom Agents, system architecture, integrations, engagement scoping, proposals.

Write to him for

Anything technical. Discovery calls. Proposals. Questions about whether something is possible.

iii.Growth & Sales

Dylan

Finds the clients others overlook.

dylan@oziagency.com
Growth & partnerships lead

Dylan runs growth, paid acquisition, and the agency's own lead engine — the same one we deploy for clients. He's the reason new conversations land in our inbox week after week, and the reason a quiet B2B company in Aruba can be visible to operators across the Caribbean and the Americas.

He's bias-to-action, allergic to vanity metrics, and built like someone who'd rather close one real lead than collect a hundred impressions. If you've heard of Ozi, there's a good chance he had something to do with it.

Lane

Lead Engine, paid acquisition, social, partnerships, sales conversations.

Write to him for

Lead generation projects. Partnership conversations. Intros. The "we need more pipeline" call.

02 — The Place Why we build here

Why Aruba, of all places.

The honest answer is: because it's home, and because the opportunity here is genuinely real. Aruba's economy runs on tourism, real estate, construction, services — operator businesses, mostly small-to-medium, mostly under-served by the enterprise software vendors who price for ten-thousand-employee customers.

AI adoption on the island is still early. The businesses that most need a force-multiplier — family-run firms with three decades of institutional knowledge in a few people's heads — have the least access to people who can build them one. We're here to change that, starting with the businesses around us and working outward.

Caribbean-built. Globally minded.

Being on Aruba also gives us something rare in this kind of work: physical proximity to real operators. Our clients run appraisal firms, car rentals, construction outfits, hospitality businesses. We can be in their office in twenty minutes. We see the operation. We hear how the staff actually talks to each other. The software we build is better for it.

And for clients off-island, the geography works. We're in the same timezone as the US East Coast most of the year. Europe mornings overlap our afternoons. We're four hours from Miami, eight from New York, nine from Amsterdam — close enough to meet in person when it matters.

Timezone

AST (UTC-4) · Same as US Eastern in summer · One hour ahead in winter

Languages

English · Dutch · Spanish · Papiamento — all spoken across the team

Reach

4 hrs to Miami · 8 hrs to NYC · 9 hrs to Amsterdam — close enough to fly in

Jurisdiction

Caribbean Netherlands · Stable legal framework · Dutch-derived commercial law

What we know

Real estate · Appraisal · Construction · Hospitality · Family business operations

03 — The Principles What we believe about software

Six things we genuinely believe.

The operating principles that show up in every engagement. We re-read them on Monday mornings. They keep us honest when scope wobbles or a client wants something that doesn't serve their actual interests.

  1. i.
    Time, not technology.
    We sell hours back to people. AI is just the tool. If a spreadsheet would do the same job, we'd build a spreadsheet.
  2. ii.
    Working software, not slides.
    Every milestone ships something real. No "phase one is research" engagements. No 80-page strategy documents that gather dust.
  3. iii.
    Bespoke, not generic.
    Every client gets a system designed for their operation. Not a template with a logo swap. Not a feature flag on a SaaS.
  4. iv.
    The best technology is the kind you stop noticing.
    Within a week of going live, our work should disappear into your operation. If you're still thinking about the tool, we built the wrong thing.
  5. v.
    Pay back in twelve, or don't build.
    Every engagement has a payback path within a year. If we can't draw the path on a napkin, we don't take the project.
  6. vi.
    Your software, your call.
    When we hand over, you own it. Take it in-house. Bring in another team. Stop using it. We document everything so the choice is genuinely yours.

Sound like the kind of team you'd work with?

Start with a free thirty-minute discovery call. Or write to one of us directly — whichever feels easier.

✦ Selling the future. ✦